FAQs

Frequently Asked Questions

Social Sharing

We love to flaunt the creativity of our customers, so every now and then we’ll snap a photo of your printed garment and post it on our social media channels. If you would prefer your printed item not to be shared, please notify us when you place your order. If we aren’t notified, we will assume we have your full permission to post photos of the item online.

Size Guide

Our garments come from different suppliers and have different measurements. Please refer closely to the size guide available for each garment.

Returns & Exchanges

We understand sizing and fit don't always work out the first time. For help with returns and exchanges please refer to the customer review email or contact info@dailydachshund.com.au

Please note returns will only be accepted if mailed within 7 business days of receiving the item (s).

Shipping

Yes, we ship worldwide.

All products on our store come from different suppliers as we locate the best quality and sustainable practices worldwide.

These means this will change the arrival time of your shipment, dependant on what your location is.

Once your parcel or parcels has been dispatched from the warehouse or packaged up for pick-up, you will be notified via email.

If ordered multiple products, you may receive seperate emails per product with seperate tracking numbers and shipping networks. This also may result in different arrival times during the delivery process.

We are not responsible for any delays within the DHL/Easy Order Tracking/Australia Post network, if you find your parcel has been delayed or lost please contact their support networks and provide the tracking number in which is sent from Daily Dachshund.

DHL Support

Easy Order Tracking

Australia Post

Customs

All duties and taxes are guaranteed at check out and no extra charges will occur.

Privacy

We understand the importance of trust between us and our customers. We take great pride in assuring that your privacy is maintained and understand that you may be curious as to how your data is handled. We may collect personal information such as your name, email address, phone number, and other details you provide when you create an account, contact us, or sign up for services. Additionally, we collect non-personal information like IP addresses, browser types, and website usage data through cookies and analytics tools to help us understand how users interact with our site. We may collect personal information such as your name, email address, phone number, and other details you provide when you create an account, contact us, or sign up for services.

We prioritize the security of your personal information and employ a range of protective measures to safeguard it. Our website utilizes advanced encryption technologies to secure data transmitted between you and our servers. We store your information on secure servers, with access restricted to authorized personnel only. Additionally, we conduct regular security assessments and implement updates to protect against potential vulnerabilities. However, while we strive to protect your data, no system is entirely foolproof. We encourage users to take precautions and reach out to us if they have any concerns about their data security on our website.